FAQ

  • Insurance

    • Should I use the company my insurance recommended?
      We recommend using your own team, so you can rest assured they are there in the best interest of you and your biggest investment, your HOME.
    • Should I wait on my adjuster?
      NO call Steam Local NOW! It is the responsibility of the insured to mitigate all secondary damage when a tragedy occurs.
    • Do I have to pay my insurance deductible?
      Yes, by not paying your insurance deductible, you can be charged with fraud.
    • What if my insurance made me an offer that’s not enough to fix my home?
      We can handle this by using supplemental estimates to justify the work needing done, with extensive photo reports to support the stated work.
    • What if my insurance has denied my claim?
      We have a team of experts who specialize in dealing with big insurance companies. Denial does not mean you’re done for. Give Steam Local a call, we can help!

  • Emergency Restoration

    • What is emergency restoration?
      Emergency restoration is restoring or repairing a property damaged due to an unexpected event such as a flood, fire, or storm.
    • What types of emergency restoration services do you offer?
      Our emergency restoration services include water damage restoration, fire and smoke damage restoration, mold remediation, and storm damage restoration.
    • What should I do if I experience water damage in my home?
      Taking immediate action is essential if you experience water damage in your home. First, turn off the main water supply to your home to prevent further damage. Then, contact a professional restoration company like Steam Local to assess the damage and begin restoration.
    • What is Steam Local and why should I choose them for my emergency restoration needs?

      Steam Local is a professional restoration company that offers a wide range of restoration services in Houston. We have a team of experienced professionals trained to handle emergency restoration needs.

    • How long does the emergency restoration process usually take?

      The length of the emergency restoration process can vary depending on the severity of the damage. Steam Local works efficiently to minimize downtime and restore your property to its pre-damage condition as quickly as possible.

    • How can I prevent future water damage to my home?

      You can take several steps to prevent water damage to your home. Regular maintenance of your plumbing and roof can help prevent leaks. Installing a sump pump and ensuring proper drainage around your home can also help prevent water damage. Steam Local can provide additional tips and advice on preventing water damage to your home.

  • Carpet Cleaning

    • Is It Worth Getting Carpets Professionally Cleaned?

      Carpets are an important part of our homes and offices, but it is also a part that’s often neglected. If you’re wondering if it’s actually worth it to look for carpet cleaning services near you, think about how often people walk on your carpet with dirty shoes, how often dogs roll on them, and all the other things that compromise its cleanliness. With all these considerations in mind, vacuuming alone would be inadequate to keep your carpets clean. In the same way that we sanitize our kitchens, cars, and other possessions, we must do the same for our carpets. The only problem is that most people do not have access to the necessary equipment that can adequately clean carpets. This is why it’s important to find a team that has all the right tools for your carpet cleaning needs when you look for professional carpet cleaning near you. By doing regular carpet cleaning, you will be able to extend the life of your carpet. On top of that, you will also enjoy its optimal quality for as long as you want.

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